Dear All,
I forwarded a mail received from my friend.
Hi All,
Please forward this email to your friends only after you test . Please don't forward this email if you were not able to replicate the below steps on your NOKIA handset and in this case kindly let me know your NOKIA handset model.
I have found couple of BUGs with almost all Nokia handsets.
Steps to replicate:
Issue 1:
1) Store a number as 9945295362 ABC
2) Dial a number 9845295362
RESULT Expected: The number 9845295362 should be displayed.
RESULT Observed: ABC is displayed.
Issue 2:
1) Save a number 9945295362 as ABC
2) Save another number 9845295362 as BBC.
3) Dial 9945295362
Expected Result: should display name as ABC
Output: DOES NOT DISPLAY ANY NAME
4) Dial 9845295362
Expected Output: should display name as BBC
Output: DOES NOT DISPLAY ANY NAME
The difference with these numbers is 99/98.
I have tested this series of numbers which are being used in Karnataka, Bangalore.
Tested this with different Nokia handsets (N70, 6630, 1100 etc) and found
the same problem.
Tested this with different service providers like Airtel and Vodafone
and found the same issue.
Tested this with a Motorola/Samsung handsets and none have reported such issues.
This seems to be a serious BUG in the Nokia software. However the call or SMS reaches the correct person.
Here is the first reply I received after contacting NOKIA customer care:
Dear Mr. Mohammed,
Thank you for e-mailing Nokia Care
This e-mail is in reference to the functionality of Nokia N70. We acknowledge receiving your e-mail. We would like to inform you that as per DOT guidelines and license conditions, for CLI (Caller Line Identification) purposes the Cellular Mobile Telephone Service Operators are only obliged to match the last 5 digits. The Cellular Handset manufacturers are not obliged to provide software that may match more than 5 digits of a number stored in the Handset. Hope this clarifies your enquiry.
Here is the second reply I received:
We would like to inform you that as per DOT guidelines and license conditions, for CLI (Caller Line Identification) purposes the Cellular Mobile Telephone Service Operators are only obliged to match the last 7 digits.
The concern that you are facing with your handset i.e. a contact name being displayed whose contact number has the last 7 digits of the number identical, is a regulation from DOT (Department Of Telecommunications) and not a concern with Nokia handsets.
For the second issue reported here is the reply from NOKIA:
Dear Mr. Mohammed,
Thank you for e-mailing Nokia Care.